Calendar
The following public classes will be held in the coming months. We are also able to offer additional training as private on-site classes. If you are interested in any of our classes, please contact us here.
Public Classes
Live virtual courses typically run 09:00 - 13:00 U.K.
Authentic Leadership
Live Virtual (5 x 4 hour sessions)
June 17 – 21Behavioural Interviewing
Live Virtual (2 x 4 hour sessions)
May 8 – 9Customer Success Manager
Live Virtual (4 x 4 hour sessions)
June 3 – 6Field Service Manager
Live Virtual (8 x 4 hour sessions)February 12 - 22 [Sold Out]
April 22 – May 2
July 15 – July 25Field Service Supervisor
Live Virtual (6 x 4 hour sessions)February 20 - 29 [Waiting List]
April 9 – 19
September 3 – 12Knowledge-Centered Foundations
Live Virtual (4 x 4 hour sessions)
June 3 – 6Knowledge-Centered Leader
Live Virtual (2 x 4 hour sessions)
June 10 – 11Service Account Manager
Live Virtual (4 x 4 hour sessions)
February 5 – 8
May 20 – May 23Support Manager
Live Virtual (8 x 4 hour sessions)February 12 - 22 [Sold Out]
April 22 – May 2
July 15 – July 25Support Professional
Live Virtual (4 x 4 hour sessions) February 12 – 15
May 13 – May 16Support Supervisor
Live Virtual (6 x 4 hour sessions)February 20 - 29 [Waiting List]
April 9 – 19
September 3 – 12
Private Classes
In-Person courses typically run 09:00 - 17:00
For 8 - 16 students in-person or live virtual.
Behavioural Interviewing
In-Person or Live Virtual
1 dayCross-Cultural Awareness
In-Person
2 daysHigh Impact Presentation Skills
In-Person
2 daysKnowledge-Centered Service Coach
In-Person or Live Virtual
2 daysProblem Solving & Troubleshooting
In-Person
2 daysThe Five Behaviours of a Cohesive Team
In-Person
2 days