NEWS

March 16, 2022
Newsletter

March 2022 Newsletter

Now that the last of the Covid-19 restrictions have been removed, we are in a great position to deliver high quality classes in-person or online. Demand...
February 10, 2022

Sarah Jooste, SGSA Account Manager

Please join me in welcoming Sarah Jooste to the business. Sarah is a great addition to the SGSA team and brings with her a wealth of...
November 16, 2021
SGSA Executive Forum

SGSA Executive Forum

SGSA will be hosting our nineteenth event for executive level support professionals on 10 November 2022. The forum provides an opportunity for you to network with...
October 28, 2021
European Field Service Awards

FujiFilm achieves European Field Service Team of the Year

Congratulations to Alan Holt and Team!
July 28, 2021
Newsletter

July 2021 Newsletter

Hello, The sun is shining, pandemic rules are relaxing and you’ll soon be able to buy a beer at the bar like the good ol’ days,...
March 25, 2021
Leading Support 2021 Award

Zyxel achieves Leading Support Award

Congratulations to Carsten Gerding and Team! The renowned magazine CHIP has examined the support services of companies for customers in Germany from computer technology to entertainment...
October 30, 2020

Live Virtual Training for Field Service and Support Managers

It’s here!  Our Support Manager Version 10 class, updated for 2020 and for delivery online, is now available for booking.     With no end in sight...
July 21, 2020
Stay Safe and Keep Your Distance

SGSA Trust & Care Programme

Our hotel partners at Heathrow and Cork have always had a long-standing commitment to cleanliness and safety for SGSA students and delegates and we have been...
July 16, 2020
Our new temporary training home

Our new temporary training home

We’re on the move, but only until the end of the year.  See which classes will be running at our new base by clicking this button...
May 27, 2020

New Live Virtual Classes

Over the last two months, we have converted and completed trials of four of our classes for delivery via Zoom.  We have emulated our face-to-face classroom environment...
March 9, 2020
https://youtu.be/MfIDGbZiAJw

Preventing the Spread of Coronavirus (COVID-19)

Dear valued customers and colleagues, Following statements issued by the World Health Organisation, we would like to provide some information relating to SGSA customers and colleagues...
October 10, 2018

Service Excellence Experience 2018

Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government,...
January 18, 2018

IT Service & Support Awards 2018 Finalists Revealed…

And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at...