NEWS
September 26, 2022
We are thrilled to have Levity AI present at this year’s forum to talk about Artificial Intelligence now and in the future, and to demo how […]
September 14, 2022
We are looking for technical support executives and industry experts to speak at our SGSA Executive Forum at the Sheraton Skyline Hotel London Heathrow on 10th […]
March 16, 2022
Now that the last of the Covid-19 restrictions have been removed, we are in a great position to deliver high quality classes in-person or online. Demand […]
November 16, 2021
Date: 9 November 2023 Location: Sheraton Skyline Hotel London Heathrow, Bath Road Hayes, United Kingdom UB3 5BP, UK Delegate Fee: £325 GBP (Includes refreshments and lunch) […]
October 28, 2021
Congratulations to Alan Holt and Team!
July 28, 2021
Hello, The sun is shining, pandemic rules are relaxing and you’ll soon be able to buy a beer at the bar like the good ol’ days, […]
March 25, 2021
Congratulations to Carsten Gerding and Team! The renowned magazine CHIP has examined the support services of companies for customers in Germany from computer technology to entertainment […]
October 30, 2020
It’s here! Our Support Manager Version 10 class, updated for 2020 and for delivery online, is now available for booking. With no end in sight […]
July 21, 2020
Our hotel partners at Heathrow and Cork have always had a long-standing commitment to cleanliness and safety for SGSA students and delegates and we have been […]
July 16, 2020
We’re on the move, but only until the end of the year. See which classes will be running at our new base by clicking this button […]
May 27, 2020
Over the last two months, we have converted and completed trials of four of our classes for delivery via Zoom. We have emulated our face-to-face classroom environment […]
March 9, 2020
Dear valued customers and colleagues, Following statements issued by the World Health Organisation, we would like to provide some information relating to SGSA customers and colleagues […]
October 10, 2018
Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018
And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]