December 23, 2022

Season’s Greetings

Have a Fantastic Christmas and a Happy, Healthy and Successful 2023! Best Wishes from All of Us at SGSA
September 26, 2022

SGSA Executive Forum Speakers

We are thrilled to have Levity AI present at this year’s forum to talk about Artificial Intelligence now and in the future, and to demo how […]
September 14, 2022

Tell your industry peers

We are looking for technical support executives and industry experts to speak at our SGSA Executive Forum at the Sheraton Skyline Hotel London Heathrow on 10th […]
March 16, 2022

March 2022 Newsletter

Now that the last of the Covid-19 restrictions have been removed, we are in a great position to deliver high quality classes in-person or online. Demand […]
February 10, 2022

Sarah Jooste, SGSA Account Manager

Please join me in welcoming Sarah Jooste to the business. Sarah is a great addition to the SGSA team and brings with her a wealth of […]
November 16, 2021

SGSA Executive Forum

Date: 9 November 2023 Location: Sheraton Skyline Hotel London Heathrow, Bath Road Hayes, United Kingdom UB3 5BP, UK Delegate Fee: £325 GBP (Includes refreshments and lunch) […]
October 28, 2021

FujiFilm achieves European Field Service Team of the Year

Congratulations to Alan Holt and Team!
July 28, 2021

July 2021 Newsletter

Hello, The sun is shining, pandemic rules are relaxing and you’ll soon be able to buy a beer at the bar like the good ol’ days, […]
March 25, 2021

Zyxel achieves Leading Support Award

Congratulations to Carsten Gerding and Team! The renowned magazine CHIP has examined the support services of companies for customers in Germany from computer technology to entertainment […]
October 30, 2020

Live Virtual Training for Field Service and Support Managers

It’s here!  Our Support Manager Version 10 class, updated for 2020 and for delivery online, is now available for booking.     With no end in sight […]
July 21, 2020

SGSA Trust & Care Programme

Our hotel partners at Heathrow and Cork have always had a long-standing commitment to cleanliness and safety for SGSA students and delegates and we have been […]
July 16, 2020

Our new temporary training home

We’re on the move, but only until the end of the year.  See which classes will be running at our new base by clicking this button […]
May 27, 2020

New Live Virtual Classes

Over the last two months, we have converted and completed trials of four of our classes for delivery via Zoom.  We have emulated our face-to-face classroom environment […]
March 9, 2020

Preventing the Spread of Coronavirus (COVID-19)

Dear valued customers and colleagues, Following statements issued by the World Health Organisation, we would like to provide some information relating to SGSA customers and colleagues […]
October 10, 2018

Service Excellence Experience 2018

Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018

IT Service & Support Awards 2018 Finalists Revealed…

And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]