SGSA Executive Forum Speakers

We are thrilled to have Levity AI present at this year’s forum to talk about Artificial Intelligence now and in the future, and to demo how a ‘No code AI solution’ can be implemented in minutes with an immediate return on investment.

Maintaining the AI theme, we are also proud to announce that Don Schueler will be presenting his hints and tips for a successful implementation of AI in support.

Within the B2B technical support space, there is a great deal of interest in how AI & machine learning can work to deliver a superior customer experience at every hour of the day, across channels, leveraging the vast amounts of data that are available to many large organisations.

Supported by the speed and availability of affordable processing power, and the enormous amount of structured and unstructured data available, the opportunity exists for AI to take the customer experience far beyond what is feasible now. 

Come and find out more about AI at our popular annual event.

Plus, learn how Verint used the eService SCP Certification to help drive Support Unification and achieve support portal greatness!

More speakers to be announced but, as places are limited, we recommend reserving your place now to avoid disappointment.

Interested? Send me a message or email steve_brand@sgsa.com.