Support Professional Facilitation – SGSA :: Supporting the Service Industry

Support Professional Facilitated

Session Preparation

This form must only be submitted AFTER you have completed the Support Professional Self-Study Course.

Please provide at least one question per module for the modules shown below.
Your responses must be provided at least two business days before the start of your facilitated session.

The information you provide will be shared with your manager.

Please enter the date of the facilitated session that you will be attending.

* Date

Your Questions

Module 1. Managing Customer Perceptions

Module 2. Levels of Learning

Module 3. Energy Profiles

Modules 5 & 6. Effective Communication

Module 7. Information Gathering

Module 8. Challenging Customers

About You

* Name

First

Last

Job Title

Location (City)

Approximate start date at zscaler

* Email

Telephone (include country code)

* reCAPTCHA