Home
About us
Career Development
Authentic Leadership
Behavioural Interviewing
Cross-Cultural Awareness
Customer Success Manager
Field Service Manager
Field Service Professional
The Five Behaviours of a Cohesive Team
High Impact Presentation Skills
KCS Foundations
KCS Leader
Problem Solving & Troubleshooting
Service Account Manager
Service Representative
Support Manager
Support Professional
Support Specialist
Support Supervisor
SCP Standards
Consulting Service
Calendar
Contact us
More
Class Registration
Our Clients
FAQ
Live Virtual Classes
Marketing Preferences
News
Our Privacy Policy
Photo Gallery
Resources Access
Supported Charities
Expectations of Technical Experts for Business Development
Which of the following best describes your company’s business development expectations of service account managers (i) Now and (ii) in the future?
Level 1 - Focus on fixing problems and meeting services objectives and leaving all business development tasks to sales.
Level 2 - When the client mentions potential opportunities, communicate these opportunities to sales.
Level 3 - Actively look and listen for client opportunities, qualify the client need, then pass them on to sales.
Level 4 - Actively look, listen, and research opportunities, qualify the need, and work with sales to develop proposals.
Level 5 - Actively look, listen, and research customer opportunities, qualify the need, develop the proposal, and present it to the client.
i. Now
- Please select -
Level 1
Level 2
Level 3
Level 4
Level 5
ii. In the future?
- Please select -
Level 1
Level 2
Level 3
Level 4
Level 5
Please enter your contact details so that we can email you the results.
*
Name
First
Last
*
Email
*
reCAPTCHA