Career Development

SGSA provides specialised career training and development for the service and support industry. These competency-based, interactive courses provide the specific knowledge and skills your organisation needs to gain and maintain a competitive edge in today’s market. Involving your organisation in delivery preparation and post-class skills measurement ensures long-term positive results.

Our instructor-led classes are available either as private on-site or public courses.

Click on the logos for more details on each class.

Customer Success Manager


SGSA knowledge centered service foundations
SGSA knowledge centered service leader