Calendar
The following events and public classes will be held in the coming months.
Events
March 26, 2019
SGSA will be hosting our eighteenth event for executive level support professionals on 4 June 2020. The forum provides an opportunity for you to network with […]
October 10, 2018
Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018
And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]
Public Classes
Authentic Leadership
19 November 2019 - Windsor, UK
17 March 2020 - Windsor, UKCross-Cultural Awareness
This class is only available as an onsite workshop.Behavioural Interviewing
Please call for details.Customer Success Manager
10 December 2019 - Cork, Ireland
18 February 2020 - Windsor, UKField Service Manager
28 October 2019 - Windsor, UK
22 June 2020 - Windsor, UKHigh Impact Presentation Skills
4 March 2020 - Windsor, UKKnowledge-Centered Service Foundations
12 November 2019 - Windsor, UK
13 January 2020 - Windsor, UKKnowledge-Centered Service Leader
14 November 2019 - Windsor, UK
15 January 2020 - Windsor, UKProblem Solving and Troubleshooting
5 May 2020 - Windsor, UKService Account Manager
2 March 2020 - Windsor, UKSupport Manager
7 October 2019 - Cork, Ireland
25 November 2019 - Windsor, UK
20 January 2020 - Windsor, UK
20 April 2020 - Cork, IrelandSupport Professional
5 November 2019 - Cork, Ireland
3 December 2019 - Windsor, UK
11 February 2020 - Windsor, UK
12 May 2020 - Cork, IrelandSupport Specialist
11 December 2019 - Windsor, UKSupport Supervisor
31 March 2020 - Windsor, UKThe Five Behaviours of a Cohesive Team
This class is only available as an onsite workshop.