Calendar

The following events and public classes will be held in the coming months.

Events

May 11, 2020
Remote Learning

New Live Virtual Training Courses

SGSA announces three Live Virtual Training courses running in June and July 2020.  Whilst we are working on rescheduling many of our postponed classes until the […]
March 9, 2020

Preventing the Spread of Coronavirus (COVID-19)

Dear valued customers and colleagues, Following statements issued by the World Health Organisation, we would like to provide some information relating to SGSA customers and colleagues […]
March 2, 2020
SGSA Executive Forum

SGSA Executive Forum [Postponed]

SGSA will be hosting our eighteenth event for executive level support professionals on 4 June 2020. The forum provides an opportunity for you to network with […]
October 10, 2018

Service Excellence Experience 2018

Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018

IT Service & Support Awards 2018 Finalists Revealed…

And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]

Public Classes

  • Authentic Leadership

    15 September 2020 - Windsor, UK
  • Cross-Cultural Awareness

    This class is only available as an onsite workshop.
  • Customer Success Manager

    29 June 2020 - Live Virtual
  • Behavioural Interviewing

    Please call for details.
  • Field Service Manager

    18 May 2020 - Windsor, UK
    [Postponed]
  • High Impact Presentation Skills

    24 June 2020 - Windsor, UK
    [Postponed]
  • Knowledge-Centered Service Foundations

    20 July 2020 - Live Virtual
  • Knowledge-Centered Service Leader

    27 July 2020 - Windsor, UK
  • Problem Solving and Troubleshooting

    5 May 2020 - Windsor, UK
    [Postponed]

    17 November 2020 - Windsor, UK
  • Service Account Manager

    22 June 2020 - Live Virtual
  • Support Manager

    18 May 2020 - Windsor, UK
    [Postponed]

    21 September 2020 - Windsor, UK
  • Support Professional

    12 May 2020 - Cork, Ireland
    [Postponed]

    9 June 2020 - Windsor, UK
  • Support Specialist

    7 July 2020 - Windsor, UK
    [Postponed]
  • Support Supervisor

    8 September 2020 - Cork, Ireland
    20 October 2020 - Windsor, UK
  • The Five Behaviours of a Cohesive Team

    This class is only available as an onsite workshop.