Calendar

The following events and public classes will be held in the coming months.

Events

June 18, 2019
SGSA Executive Forum

7 November 2019 – SGSA Executive Forum, Ireland

Following on from the success of our first two events in Ireland, SGSA is bringing our Executive Forum to Cork, Ireland, for the third time on […]
October 10, 2018

Service Excellence Experience 2018

Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018

IT Service & Support Awards 2018 Finalists Revealed…

And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]

Public Classes

  • Authentic Leadership

    19 November 2019 - Windsor, UK
  • Behavioural Interviewing

    Please call for details.
  • Cross-Cultural Awareness

    This class is only available as an onsite workshop.
  • Customer Success Manager

    23 July 2019 - Windsor, UK
    15 October 2019 - Cork, Ireland
  • Field Service Manager

    28 October 2019 - Windsor, UK
  • High Impact Presentation Skills

    25 September 2019 - Windsor, UK
  • Knowledge-Centered Service Foundations

    12 November 2019 - Windsor, UK
  • Knowledge-Centered Service Leader

    14 November 2019 - Windsor, UK
  • Problem Solving and Troubleshooting

    17 September 2019 - Windsor, UK
  • Service Account Manager

    23 September 2019 - Windsor, UK
  • Support Manager

    7 October 2019 - Cork, Ireland
    25 November 2019 - Windsor, UK
  • Support Professional

    12 June 2019 - Windsor, UK
    10 September 2019 - Windsor, UK
    5 November 2019 - Cork, Ireland
    3 December 2019 - Windsor, UK
  • Support Specialist

    9 July 2019 - Windsor, UK
    11 December 2019 - Windsor, UK
  • Support Supervisor

    3 September 2019 - Windsor, UK
  • The Five Behaviours of a Cohesive Team

    This class is only available as an onsite workshop.