Calendar

The following events and public classes will be held in the coming months.

Events

March 26, 2019
SGSA Executive Forum

4 June 2020 – SGSA Executive Forum

SGSA will be hosting our eighteenth event for executive level support professionals on 4 June 2020. The forum provides an opportunity for you to network with […]
October 10, 2018

Service Excellence Experience 2018

Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018

IT Service & Support Awards 2018 Finalists Revealed…

And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]

Public Classes

  • Authentic Leadership

    17 March 2020 - Windsor, UK
  • Customer Success Manager

    18 February 2020 - Windsor, UK
  • Cross-Cultural Awareness

    This class is only available as an onsite workshop.
  • Behavioural Interviewing

    Please call for details.
  • Field Service Manager

    22 June 2020 - Windsor, UK
  • High Impact Presentation Skills

    4 March 2020 - Windsor, UK
  • Knowledge-Centered Service Foundations

    13 January 2020 - Windsor, UK
    21 July 2020 - Windsor, UK
  • Knowledge-Centered Service Leader

    15 January 2020 - Windsor, UK
    23 July 2020 - Windsor, UK
  • Problem Solving and Troubleshooting

    5 May 2020 - Windsor, UK
  • Service Account Manager

    2 March 2020 - Windsor, UK
  • Support Manager

    20 January 2020 - Windsor, UK
    20 April 2020 - Cork, Ireland
  • Support Professional

    11 February 2020 - Windsor, UK
    12 May 2020 - Cork, Ireland
  • Support Specialist

    7 July 2020 - Windsor, UK
  • Support Supervisor

    31 March 2020 - Windsor, UK
  • The Five Behaviours of a Cohesive Team

    This class is only available as an onsite workshop.