Calendar
The following events and public classes will be held in the coming months.
Events
June 18, 2019
Following on from the success of our first two events in Ireland, SGSA is bringing our Executive Forum to Cork, Ireland, for the third time on […]
October 10, 2018
Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018
And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]
Public Classes
Authentic Leadership
19 November 2019 - Windsor, UKBehavioural Interviewing
Please call for details.Cross-Cultural Awareness
This class is only available as an onsite workshop.Customer Success Manager
23 July 2019 - Windsor, UK
3 December 2019 - Cork, IrelandField Service Manager
28 October 2019 - Windsor, UKHigh Impact Presentation Skills
25 September 2019 - Windsor, UKKnowledge-Centered Service Foundations
12 November 2019 - Windsor, UKKnowledge-Centered Service Leader
14 November 2019 - Windsor, UKProblem Solving and Troubleshooting
17 September 2019 - Windsor, UKService Account Manager
23 September 2019 - Windsor, UKSupport Manager
7 October 2019 - Cork, Ireland
25 November 2019 - Windsor, UKSupport Professional
10 September 2019 - Windsor, UK
5 November 2019 - Cork, Ireland
3 December 2019 - Windsor, UKSupport Specialist
11 December 2019 - Windsor, UKSupport Supervisor
3 September 2019 - Windsor, UKThe Five Behaviours of a Cohesive Team
This class is only available as an onsite workshop.