Calendar

The following events and public classes will be held in the coming months.

Events

March 9, 2020

Preventing the Spread of Coronavirus (COVID-19)

Dear valued customers and colleagues, Following statements issued by the World Health Organisation, we would like to provide some information relating to SGSA customers and colleagues […]
March 2, 2020
SGSA Executive Forum

SGSA Executive Forum [Postponed]

SGSA will be hosting our eighteenth event for executive level support professionals on 4 June 2020. The forum provides an opportunity for you to network with […]
October 10, 2018

Service Excellence Experience 2018

Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018

IT Service & Support Awards 2018 Finalists Revealed…

And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]

Public Classes

  • Authentic Leadership

    17 March 2020 - Windsor, UK
    [Postponed]

    15 September 2020 - Windsor, UK
  • Cross-Cultural Awareness

    This class is only available as an onsite workshop.
  • Customer Success Manager

    1 July 2020 - Windsor, UK
  • Behavioural Interviewing

    Please call for details.
  • Field Service Manager

    18 May 2020 - Windsor, UK
    [Postponed]
  • High Impact Presentation Skills

    24 June 2020 - Windsor, UK
  • Knowledge-Centered Service Foundations

    21 July 2020 - Windsor, UK
  • Knowledge-Centered Service Leader

    23 July 2020 - Windsor, UK
  • Problem Solving and Troubleshooting

    5 May 2020 - Windsor, UK
    [Postponed]

    17 November 2020 - Windsor, UK
  • Service Account Manager

    22 June 2020 - Windsor, UK
  • Support Manager

    20 April 2020 - Cork, Ireland
    [Postponed]

    18 May 2020 - Windsor, UK
    [Postponed]

    21 September 2020 - Windsor, UK
  • Support Professional

    12 May 2020 - Cork, Ireland
    [Postponed]

    9 June 2020 - Windsor, UK
  • Support Specialist

    7 July 2020 - Windsor, UK
  • Support Supervisor

    31 March 2020 - Windsor, UK
    [Postponed]

    8 September 2020 - Cork, Ireland
  • The Five Behaviours of a Cohesive Team

    This class is only available as an onsite workshop.