Calendar
The following events and public classes will be held in the coming months.
Events
March 9, 2020
Dear valued customers and colleagues, Following statements issued by the World Health Organisation, we would like to provide some information relating to SGSA customers and colleagues […]
March 2, 2020
SGSA will be hosting our eighteenth event for executive level support professionals on 4 June 2020. The forum provides an opportunity for you to network with […]
October 10, 2018
Service Excellence Experience 2018 was a great success! More than 600 decision makers and influencers from a range of industries, including healthcare, education and (local) government, […]
January 18, 2018
And the finalists for Best Medium Service Desk are: BullGuard MHR Sky Betting & Gaming Congratulations to the team at MHR from all of us at […]
Public Classes
Authentic Leadership
17 March 2020 - Windsor, UK
[Postponed]
15 September 2020 - Windsor, UKCross-Cultural Awareness
This class is only available as an onsite workshop.Customer Success Manager
1 July 2020 - Windsor, UKBehavioural Interviewing
Please call for details.Field Service Manager
18 May 2020 - Windsor, UK
[Postponed]
High Impact Presentation Skills
24 June 2020 - Windsor, UKKnowledge-Centered Service Foundations
21 July 2020 - Windsor, UKKnowledge-Centered Service Leader
23 July 2020 - Windsor, UKProblem Solving and Troubleshooting
5 May 2020 - Windsor, UK
[Postponed]
17 November 2020 - Windsor, UKService Account Manager
22 June 2020 - Windsor, UKSupport Manager
20 April 2020 - Cork, Ireland
[Postponed]
18 May 2020 - Windsor, UK
[Postponed]
21 September 2020 - Windsor, UKSupport Professional
12 May 2020 - Cork, Ireland
[Postponed]
9 June 2020 - Windsor, UKSupport Specialist
7 July 2020 - Windsor, UKSupport Supervisor
31 March 2020 - Windsor, UK
[Postponed]
8 September 2020 - Cork, IrelandThe Five Behaviours of a Cohesive Team
This class is only available as an onsite workshop.