Calendar
The following public classes will be held in the coming months. We are also able to offer additional training as private on-site classes. If you are interested in any of our classes, please contact us here.
Public Classes
Live virtual courses typically run 09:00 - 13:00 U.K.
Authentic Leadership
Live Virtual (5 x 4 hour sessions)
November 6 - 10Customer Success Manager
Live Virtual (4 x 4 hour sessions)
August 21 - 25Field Service Manager
Live Virtual (8 x 4 hour sessions)
October 16 – 26Field Service Supervisor
Live Virtual (6 x 4 hour sessions)
October 3 – 12Knowledge-Centered Foundations
Live Virtual (4 x 4 hour sessions)
December 4 – 7Knowledge-Centered Leader
Live Virtual (2 x 4 hour sessions)
December 11 – 12Service Account Manager
Live Virtual (4 x 4 hour sessions)
November 20 – 23Support Manager
Live Virtual (8 x 4 hour sessions)
October 16 – 26Support Professional
Live Virtual (4 x 4 hour sessions)
September 25 – 29Support Supervisor
Live Virtual (6 x 4 hour sessions)
October 3 – 12
Private Classes
In-Person courses typically run 09:00 - 17:00
For 8 - 16 students in-person or live virtual.
Behavioural Interviewing
In-Person or Live Virtual
1 dayCross-Cultural Awareness
In-Person
2 daysHigh Impact Presentation Skills
In-Person
2 daysKnowledge-Centered Service Coach
In-Person or Live Virtual
2 daysProblem Solving & Troubleshooting
In-Person
2 daysThe Five Behaviours of a Cohesive Team
In-Person
2 days