Field Service Supervisor

Overview

The Field Service Supervisor class has been developed in conjunction with industry-leading service organisations to provide supervisors with the core skills needed for successful team leadership.

The course is aimed at existing team leaders and support supervisors and those who are about to join the management ranks for the first time. This course focuses on the most common management aspects of team leadership that occur in field services.

The Field Service Supervisor course is for experienced first line field service supervisors or those who have just joined the management ranks.

Course Modules

• Strategic Leadership
• Communication Skills
• Change Management
• Distance Management
• Team Development
• Motivation
• Coaching
• Staffing & Career Support
• Support Centre Operations
• Performance Management
• Strategies for New Supervisors

Delivery and Duration

This course is available as a public or closed class. The workshop duration is three days taught in a classroom environment or as six half-day sessions online over two consecutive weeks. See our calendar for the public class schedule.

Certified Field Service Supervisors

The list of Certified Field Service Supervisors from around the world.