Calendar
The following public classes will be held in the coming months. We are also able to offer additional training as private on-site classes. If you are interested in any of our classes, please contact us here.
Public Classes
Live virtual typically courses run 09:00 - 13:15 or 13:00 -17:15 in the UK time zone. Classes scheduled for UK afternoons are indicated below as 'PM'.
Field Service Manager
Live Virtual (8 x 4 hour sessions)October 12 – 22
February 1 – 11
Field Service Supervisor
Live Virtual (6 x 4 hour sessions)September 7 – 16
January 11 – 20
Service Account Manager
Live Virtual (4 x 4 hour sessions)September 28 – October 1
February 22 – 25
Support Manager
Live Virtual (8 x 4 hour sessions)October 12 – 22
February 1 – 11
Support Professional
Live Virtual (4 x 4 hour sessions)October 26 – 29 (PM)
Support Specialist
Live Virtual (4 x 4 hour sessions)November 16 - 19
Support Supervisor
Live Virtual (6 x 4 hour sessions)September 7 – 16
January 11 – 20
Private Classes
Private classes are available for 6 - 16 students in-person or live virtual.
Authentic Leadership
In-Person or Live Virtual
5 daysBehavioural Interviewing
In-Person or Live Virtual
1 dayCustomer Success Manager
In-Person or Live Virtual
2 daysCross-Cultural Awareness
In-Person
2 daysHigh Impact Presentation Skills
In-Person
2 daysKnowledge-Centered Success Coach
In-Person or Live Virtual
2 daysKnowledge-Centered Success Leader
In-Person or Live Virtual
1 daysKCS v6 Overview
In-Person or Live Virtual
1 dayKCS v6 Practices
In-Person or Live Virtual
3 daysProblem Solving & Troubleshooting
In-Person
2 daysThe Five Behaviours of a Cohesive Team
In-Person
2 days